Address current challenges such as the consultation process, discovering upgrade opportunities and making home care recommendations to enhance the guest experience and increase revenue for all involved. Art of Asking for referrals, rebooking guests for future visits, best ways to ask for review/testimonial, how and when is the best time recommending memberships. Client’s Spa flow 7 “R” formula plus BONUS 3 new R‘s

One student will perform her/his style of massage. Other students will do observation and making notes, student is performing massage on Maciek or his assisting trainer to look for opportunities to grow. Studying team is making notes on their own observations that will be shared later to discuss.

Hands on part 1 Prone (signature massage)

Timing, Reps, Techniques, Flow, Fluidity, Transitions, Intention, Grounding, Wow factors

• 7 steps full session 6 credits
• Essential Massage enhancements (discussion) Hot towels mastery

Steps on how to implement new skills and how to measure performance.

Watching Maciek performing massage (custom blend) on SAMY his longtime client(15 years) -making notes